![]() ![]() He added: “For the past 19 months, like many other travel businesses, Truly Travel has been severely impacted financially by the ongoing challenges of the pandemic including: large amounts of refunds processed for customers, redundancies, and more recently the CMA investigation and court action against the company.” We are currently working with the company to support all their existing customers.” Gary Lewis, chief executive of the Travel Network Group, said: “We can confirm that Truly Travel and Alpha Holidays are no longer members of Travel Trust Association. UK Civil Aviation Authority October 29, 2021 ![]() Truly Travel Ltd (trading as Teletext Holidays) no longer holds an ATOL licence.Ĭonsumers impacted by this news should seek support from the Travel Trust Association: ![]() The company, which as of October 19 owed £1.2 million in refunds and had paid back £10.8 million since Covid struck, says it is ‘disappointed’ in the regulator’s legal action. Truly Travel’s Teletext Holidays brand is subject to legal action from the Competition and Markets Authority (CMA) over parent company Truly Holdings’ failure to pay refunds on cancelled package holidays. The move comes after the September 2021 Atol renewal process, which enabled Truly Travel’s bookings to be re-contracted. Truly Travel no longer holds an Atol licence, the Civil Aviation Authority confirmed. The TTA, part of The Travel Network Group, will look after and fulfil the firms’ Atol-protected bookings through TTA Travel. The Travel Trust Association (TAA) has announced that Teletext Holidays parent Truly Travel Ltd, and Alpha Holidays Ltd (trading as ) have left the group having had their membership closed. ![]()
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